MTV Coaching Propels Client to Leadership Role and Sizeable Raise
Overview
An experienced client services professional was desperate to advance in their career in the Fintech industry and significantly increase their earnings after working for the same company for over a decade. With the support of MTV Coaching, they enhanced and modernized their job search toolbox and landed an elevated position with a 40% pay increase.
Challenge
Our client was a valued, experienced client services professional who loyally served their financial technology company for over 14 years, advancing to the position of senior client service manager. They were eager to move to the next step in their career and secure a role with a pay increase of at least 25%, a necessity as the sole provider for their young family. They spent years aimlessly applying for roles on multiple job boards with little success in landing interviews. Given how long it had been since they last navigated the job search market, they were unfamiliar with current job search and networking strategies, their interviewing skills were rusty, their resume format was outdated, and their self-confidence was waning.
Solution
We worked with our client to establish a strategic, intentional plan to gain clarity on their career goals and map out a way to achieve them. We began by overhauling their resume, and rebuilding their approach to networking, emphasizing the importance of research into worthwhile companies and positions. We focused on building their confidence to empower them to aim high to meet their pay expectations when applying for jobs, and later in their offer and salary negotiations. We worked with them to polish their interviewing skills, focusing on what to say, how to say it, and what to avoid. Our process enabled them to stay on track during their search, gave them the freedom to move through the process at their own pace, and repeatedly encouraged them to grow beyond their comfort zone to take on additional challenges and risks.
Results
After working with MTV Coaching, our client accepted a director position with a reputable Fortune 500 global financial services organization at a 40% base pay increase plus a bonus. Knowing what they were at risk of losing, their current employer counter-offered the new job offer with a 20% pay increase and director-level promotion, but our client turned it down in favor of the potential growth in the role with the new company. They feel they would not have been able to accomplish their goal without the help of MTV Coaching and describe their decision to work with us as “one of the best decisions” they have made in their life.